Returns
WE ONLY ACCEPT RETURNS FOR LOCAL ORDERS FOR THE TIME BEING. YOU CAN INITIATE A RETURN WITHIN 14 DAYS OF RECEIVING YOUR ORDER, WITH AN ADDITIONAL 14 DAYS TO RETURN THE PACKAGE.
A FEW THINGS TO KEEP IN MIND DURING THE RETURN PROCESS:
1. ALL ITEMS MUST BE RETURNED IN ORIGINAL PACKAGING AND PERFECT CONDITION: UNWORN, UNWASHED, UNALTERED, WITHOUT DEFECTS OR STAINS SUCH AS DEODORANT, MAKE-UP AND PERFUME STAINS. INCLUDE A COPY OF THE INVOICE WITH THE RETURN.
2. RETURNED ITEMS MUST BE INCLUDE ALL THE MATERIALS RECEIVED, SUCH AS ANANOMMI LABELS, DUST BAGS, AND COVERS.
3. PLEASE BE MINDFUL WHEN RETURNING ITEMS AS WE ARE NOT LIABLE FOR ANY LOST PARCELS. WE RECOMMEND RETAINING PROOF OF POSTAGE, RELEVANT BILLS, AND DOCUMENTATION FROM YOU COURIER AND SENDING VIA A TRACKED METHOD.
4. THE SHIPPING COST FOR RETURNING ITEMS WILL BE AT YOUR OWN EXPENSE, UNLESS THE ITEM YOU ARE RETURNING IS FAULTY OR INCORRECT.
5. UPON RECEIVING YOUR RETURNED ITEMS, YOU WILL BE NOTIFIED VIA EMAIL. OUR TEAM WILL THEN EXAMINE THE PRODUCT, A PROCESS THAT USUALLY TAKES 7 BUSINESS DAYS.
SALE ITEMS, MADE-TO-ORDER ITEMS AND INTERNATIONAL ORDERS ARE NOT ELIGIBLE FOR RETURN AND REFUND.
WE RESERVE THE RIGHT TO REFUSE AND RETURNS THAT DO NOT COMPLY WITH THE RETURN POLICY.
PLEASE REACH OUT US AT contact@ananommi.com. FOR THE DETAILED STEPS ON how to exchange your item.
Exchanges
WE CARRY OUR COLLECTIONS IN LIMITED QUANTITY.
IF OUR INVENTORY ALLOWS, YOU CAN INITIATE AN EXCHANGE REQUEST BY CONTACTING OUR TEAM. IN THE EVENT WE ARE UNABLE TO ACCOMMODATE YOUR REQUEST, WE RECOMMEND REQUESTING A REFUND.
IN THE UNFORTUNATE INSTANCE OF DAMAGED OR DEFECTIVE ITEMS, PLEASE INITIATE AN EXCHANGE REQUEST WITHIN 14 DAYS OF RECEIVING THE PACKAGE. A REIMBURSEMENT WILL BE PROVIDED FOR BOTH DELIVERY AND RETURN CHARGES.
SALE ITEMS, MADE-TO-ORDER ITEMS AND INTERNATIONAL ORDERS ARE NOT ELIGIBLE FOR RETURN AND REFUND.
PLEASE REACH OUT US AT contact@ananommi.com. FOR THE DETAILED STEPS ON how to exchange your item.
